Transaction Services Agreement

Please read these terms and conditions carefully.

 

Thank you for trading on Crazywallet.com’s web-based transaction platforms. This Crazywallet.com Transaction Services Agreement (this “Agreement”) describes the terms and conditions on which you conclude online transactions for products and services by using the online transaction sites in relation to www.crazywallet.com. This includes without limitation the power and authority to reject or cancel an online transaction, to refund the funds to a buyer or to release the funds to a seller. You should read this Agreement and to the extent as applicable, the relevant transactional terms, and other rules and policies of Crazywallet.com and (i) Crazywallet Services Agreement made between you as a User (as defined below) and Crazywallet E-Commerce Private Limited (“Blom Bank Services Agreement”), and (ii) Crazywallet.com Supplemental Services Agreement between you as a User and Crazywallet.com (as defined below)(the “Crazywallet.com Supplemental Services Agreement”) carefully which are hereby incorporated into this Agreement by reference.

 

1.  Application and Acceptance of Terms

1.1 Contracting Party. This Agreement is entered into between you (also referred to as “Member” hereinafter) and the Crazywallet.com entity listed below (“Crazywallet.com” or “we”) for use of Crazywallet.com’s certain transaction services as described below.  If you are registered or resident outside the mainland Lebanon, you are contracting with Crazywallet.com Lebanon E-Commerce Private Limited. If you are registered or resident in the mainland Lebanon, you are contracting with Crazywallet.com E-Commerce Private Limited and Crazywallet SARL Lebanon. Crazywallet (Lebanon) SARL Marketing & Advertising provides technical support in connection with the transaction services utilizing its strengths in network technologies, etc.  

1.2  Transactional Terms. Crazywallet.com provides an online transaction platform and ancillary services (“Transaction Services”) on the Crazywallet.com Site which allow registered members of the Crazywallet.com Sites to conclude online transactions for products or services within the Crazywallet.com Site subject to the terms of this Agreement.  

1.3  General Terms. You agree that you shall also comply with relevant rules and policies published on the Crazywallet.com Sites which are also incorporated into this Agreement by reference (“General Terms”).   The General Terms include without limitation:

. Terms of Use (Terms & Conditions);

· Privacy Policy;

· Services Agreement

· Product Listing Policy;

· Intellectual Property Right (IPR) Protection Policy.

 

1.4 Binding Agreement. This Agreement, including the Transactional Terms and the General Terms, and,to the extent as applicable, the Crazywallet Services Agreement and the Crazywallet.com Supplemental Services Agreement, form a legally binding agreement between you and Crazywallet.com in relation to your use of the Transaction Services.  By accessing and using the Transaction Services, you agree to accept and be bound by this Agreement.  Please do not use the Transaction Services if you do not accept all of the terms of this Agreement.

 
1.5 Amendments. You acknowledge and agree that Crazywallet.com may amend any terms of this Agreement including the Transactional Terms and the General Terms at any time by posting the relevant amended and restated version on the Sites.  The amended terms shall be effective immediately upon posting.  By continuing to use the Transaction Services, you agree that the amended terms will apply to you.   This Agreement may not otherwise be amended except in writing by an authorized officer of Crazywallet.com.

1.6 Language Version. If Crazywallet.com has posted or provided a translation of the English version of any terms of this Agreement including the Transactional Terms and the General Terms, you agree that the translation is provided for convenience only and that the English language version will govern your use of the Transaction Services.

1.7 Crazywallet.com Affiliates.  Some of the Transaction Services may be supported by our affiliates.

1.8 Additional Terms.  In some cases, you may be required to additionally enter into a separate agreement with Crazywallet.com or our affiliates in connection with the Transaction Services (“Additional Terms”).  If there is any contradiction between the provisions of this Agreement and the provisions of the Additional Terms, the Additional Terms shall govern the relevant types of Transaction Services or Online Transactions, as appropriate.

1.9 Membership Services.   This Agreement does not affect your agreement with us or any of our affiliates concerning your subscription and use of the membership services of the Sites, unless otherwise stipulated in this Agreement or the relevant service agreement.

 

2.  Transaction Services 

2.1 Transaction Services. 
Crazywallet.com’s Transaction Services are designed to facilitate registered members of the Crazywallet.com Site to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Site (“Online Transactions”), which may include certain services which will be either supported by (i) Crazywallet or its affiliates, or (ii) Crazywallet.com. Crazywallet.com reserves the right to change, upgrade, modify, limit or suspend the Transaction Services or any of its related functionalities or applications at any time temporarily or permanently without prior notice. Crazywallet.com further reserves the right to introduce new features, functionalities or applications to the Transaction Services or to future versions of the Transaction Services. All new features, functionalities, applications, modifications, upgrades and alterations shall be governed by this Agreement, unless otherwise expressly stated by Crazywallet.com.

 

2.2 Members Only. 
Crazywallet.com’s Transaction Services are only available to registered members of the Crazywallet.com Site.  If your subscription to the paid or free membership of the Crazywallet.com Site expires or is early terminated for any reason, you are not eligible to use the Transaction Services.  In the event that you have a valid Online Transaction under this Agreement whilst your paid or free membership registration on the Crazywallet.com Site is terminated, Crazywallet.com shall have the full discretion and authority to refund to Buyer and/or release to Seller (both Buyer and Seller as defined below) all or part of the funds under the Online Transactions as Crazywallet.com considers appropriate.   If you are a Seller, you are required to a valid bank account subject to verification and confirmation by Crazywallet.com and our affiliates.

2.3 Types of Transactions.
Crazywallet.com’s Transaction Services are available to types of Online Transactions permitted by Crazywallet.com only.  For any type of Online Transactions, Crazywallet.com may limit any or all of the Transaction Services to a specified group of members in accordance with the relevant Transactional Terms.  The types of Online Transactions and other benefits, features and functions of the Transaction Services available to a registered member may vary for different countries and regions.  No warranty or representation is given that the same type and extent of transactions, benefits, features and functions will be available to all members.

2.4 Lawful Items.
The products or services of an Online Transaction using the Transaction Services must be lawful items and must not be otherwise prohibited or restricted by this clause 2.4.  You shall not use the Transaction Services in connection with any Online Transaction that:

(a)  may infringe Crazywallet.com’s or any third party’s legitimate rights including but not limited to copyright, trademark right, patent or other intellectual property rights.

(b) may be in breach of the Product Listing Policy or the Intellectual Property Right (IPR) Protection Policy;

(c) may be in breach of other terms of this Agreement including the Transactional Terms and the General Terms.

Crazywallet.com shall have the right to refuse or cancel any Online Transaction in breach of this clause 2.4.

2.5 Refuse or Cancel Transactions. 
Apart from clause 2.4, Crazywallet.com reserves the right, at our sole discretion, to refuse or cancel any Online Transaction for any reason. Some situations that may result in an Online Transaction being rejected or canceled include where problems are identified by our credit and fraud control department, where Crazywallet.com has reason to believe the Online Transaction is unauthorized, violates any law, rule or regulations or may otherwise subject Crazywallet.com or any of our affiliates to liability.  Crazywallet.com may also require additional verifications or information for any Online Transaction.

2.6 Crazywallet Services and Crazywallet.com Supplemental Services - Protection Plan. Crazywallet.com provide protection plan for Online Transactions. Seller agrees to permit and hereby authorize Crazywallet.com to deduct, withhold and dispose any fee or charges of sales made by the Seller, Seller agrees to permit and hereby authorize Crazywallet.com to deduct, withhold and dispose any payment made by the Buyer until approval/confirmation of product arrival to Buyer. Buyer acknowledges and agrees that the protection afforded to you applies to those Online Transactions and the purchase falls within the buyer. Buyer acknowledges and agrees Crazywallet.com will add guarantees for the seller on such Online Transactions within the scope of protection plan. The guarantee service will be performed according to the agreement reached between the guarantee service provider and the Seller.

2.8 Transactional Terms.  For any type of Online Transactions, Crazywallet.com may impose additional restrictions, limitations and prohibitions as well as penalties for any violations in the relevant Transactional Terms.

2.9 Disputes between Buyers and Sellers. You agree that any Dispute arising between you and the other party to an Online Transaction will be handled in accordance with clause 10, and that Crazywallet.com shall have the full right and power to make a determination for such Dispute.  You agree not to hold Crazywallet.com and our affiliates liable for any material which is untrue or misleading.

2.10 Powers of Crazywallet.com.  YOU expressly ACKNOWLEDGE AND agree that Crazywallet.com shall have the full power, authority and discretion to reject or cancel an Online Transaction and to make a determination on any dispute between buyer and seller including the REMITTANCE of the funds UNDER AN ONLINE TRANSACTION THAT ARE HELD BY CRAZYWALLET AS INSTRUCTED BY CRAZYWALLET.COM in accordance with this Agreement, THE CRAZYWALLET SERVICES AGREEMENT and the relevant TRANSACTIONAL TERMS. 

2.11 Crazywallet.com’s Records. In case of any dispute in connection with any Online Transaction, the records of Crazywallet.com shall take precedence and be conclusive.

2.12  Transactions involving a third party finance provider.

You agree that:

(a) Crazywallet.com does not guarantee any third party finance provider (the “Lender”) will provide financing to Buyer in connection with the Online Transaction and shall not be held liable to Buyer or Seller in connection with any third party financing in connection with the Online Transaction; 

(b) each of Buyer and Seller hereby authorizes Crazywallet.com to disclose information related to Buyer, Seller and/or the Online Transaction to the Lender in connection with the Lender’s provision of financing for the Online Transaction; and

(c) any dispute with the Lender in connection with the Online Transaction shall be resolved between the Lender and the Buyer.  Notwithstanding the power given to Crazywallet.com under this Agreement, it is not Crazywallet.com’s obligation to resolve or assist in the resolution of such dispute.

 

3.  Transactions between Sellers and Buyers 

3.1 Seller and Buyer.  For the purpose of this Agreement, the term “Seller” means the registered member who supplies the product(s) or service(s) under an Online Transaction, and the term “Buyer” means the registered/guest member who purchases or acquires the product(s) or service(s) under an Online Transaction.


3.2 Online Order.  Seller and Buyer shall enter into an Online Transaction for products or services by completing, submitting and accepting an order online using the applicable standard order form on the Crazywallet.com Site.  Seller and Buyer yourselves shall be responsible for ensuring that you have agreed to, and specified, all the relevant terms and conditions for the products or services in the relevant online order form, including but not limited to the pricing, quantity, specifications, quality standards, inspection, shipping etc.   Crazywallet.com may refuse to process or cancel any Online Transaction which in Crazywallet.com’s reasonable opinion, has insufficient information to constitute a binding contract.

 
3.3 Online Transactions Subject to This Agreement.  An Online Transaction is additionally subject to the applicable terms and conditions set forth in this Agreement and the Transactional Terms.  Seller and Buyer shall complete the Online Transaction according to the terms of the online order, the relevant Transactional Terms and this Agreement.  Seller or Buyer may only cancel any Online Transaction according to the relevant Transactional Terms.

3.4 Transaction between Seller and Buyer Only. Each Online Transaction is made by and between a Seller and a Buyer only.   Despite that Crazywallet.com provides the Transaction Services and, if applicable, may conduct formality review/fee/charges of an Online Transaction, Crazywallet.com shall not be considered as a party to the Online Transaction. 

Crazywallet.com does not represent Seller or Buyer in any Online Transaction. 

Crazywallet.com will not be responsible for the quality, safety, lawfulness or availability of the products or services offered under any Online Transaction or the ability of either Seller or Buyer to complete any Online Transaction. 

* You agree that you will not hold Crazywallet.com and our affiliates and agents liable for any losses, damages, claims, liabilities, costs or expenses arising from any Online Transactions, including any breach, partial performance or non-performance of the Online Transaction by the other party to the transaction.

3.5 Payment of Contract Price.  For any Online Transaction, Buyer agrees to pay the full transaction price listed for Online Transaction to the Seller through the Crazywallet website or services of Crazywallet.com unless another option is made available directly by Crazywallet.com on the Crazywallet.com Site.  When using Crazywallet or Crazywallet.com to submit payment for an Crazywallet.com Online Transaction, payments are (in the case of Online Transaction through Crazywallet) processed through accounts owned by Crazywallet or one of its affiliates and/or a registered third party service provider acting on Crazywallet’s behalf, and (in the case of Online Transaction through Crazywallet.com) processed through accounts owned by Crazywallet.com or one of its affiliates and/or a registered third party service provider acting on Crazywallet.com’s behalf.  The funds are received for the Seller in accordance with the Crazywallet.com Transaction Services Agreement.  Seller agrees that the Buyer’s full payment of the transaction price listed for the Online Transaction to Crazywallet or Crazywallet.com (as the case may be) constitutes final payment to Seller and Buyer’s payment obligation for the Online Transaction is fully satisfied upon receipt of funds by Crazywallet’s or Crazywallet.com’s account. 

 

3.6 Payment Methods.  Please note that the payment methods available on the Crazywallet.com Site may be provided by Crazywallet.com’s partners.  If there is any chargeback or reversal of any payment requested by a payment service partner, Seller agrees that Crazywallet.com has the right to refund the money so requested by the payment service partner without liability to Seller.

3.7 Third Party Vendors.  You may engage one or more third party vendors for the purpose of completing and fulfilling an Online Transaction such as the warehousing and logistic service companies, shipping agents, inspection agents, insurance companies, etc.   Some of such third party vendors may be partners of Crazywallet.com and thus designated by Crazywallet.com to you. 

3.8 Your Agent. If you are required to conclude and complete an Online Transaction through an agent e.g. a Seller may be required to engage a qualified import and export agent as its export agent, such agent is merely an agent of you.   If any obligations are required to be performed by the agent, you shall remain solely liable to the other party of the Online Transaction for the non-performance or default by your agent.

 

4. Crazywallet.com Service Fees 

4.1 Service Fees. Crazywallet.com charges service fees of 7% for Online Transactions according to the Crazywallet.com Site.  Crazywallet.com reserves the right to charge any service fees for other types of Online Transactions upon reasonable prior notification published on the Site. In the case the Online Transaction adopts Crazywallet Services, you hereby authorize Crazywallet.com to instruct Crazywallet to deduct any service fees that are due and payable to Crazywallet.com under an Online Transaction and to pay the same to Crazywallet.com when Crazywallet releases any amount held by it under the Online Transaction. Neither Crazywallet.com nor Crazywallet has any control over, and are not responsible or liable for, the products or services that are paid for with our service. We cannot ensure that a buyer or a seller you are dealing with will actually complete the transaction.

4.2 Taxes, Financial Charges Not Included. All fees charged by Crazywallet.com are exclusive of any taxes, duties or other governmental levies or any financial charges

 

5.  Member’s Responsibilities 

5.1 Provision of Information and Assistance.  You agree to give all notices, provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for the completion of the Online Transactions and Crazywallet.com’s provision of the Transaction Services.  If your failure to do so results in delay in the provision of any Transaction Service, cancellation of any Online Transaction, or disposal of any funds, Crazywallet.com shall not be liable for any loss or damages arising from such default.

5.2 Representations and Warranties.  You represent and warrant that:

(a)  you will use the Transaction Services in good faith and in compliance with all applicable laws and regulationsincluding laws related to anti-money laundering and counter-terrorism financing

(b)  all information and material you provide in connection with the use of the Transaction Services is true, lawful and accurate, and is not false, misleading or deceptive;

(c)  you will not use the Transaction Services to defraud Crazywallet.com, our affiliates, or other members or users of the Crazywallet.com Site or engage in other unlawful activities (including without limitation dealing in products prohibited by law); and

(d)  in case that you are a Seller of products, you have the legitimate right and authorization to sell, distribute or export the products using the Transaction Services and such products do not infringe any third party’s rights; and

(e) in case that you are a Seller of products, you have good title to the products ordered under the Online Transaction, and the products meet the agreed descriptions and requirements; and

(f) in case that you are a Seller of services, you will provide the services ordered with reasonable care and skills.

5.3 Breaches. If you are, in Crazywallet.com’s opinion, not acting in good faith, abusing the Transaction Services, or otherwise in breach of this Agreement, Crazywallet.com shall have the right to cancel the relevant Online Transaction(s).  Crazywallet.com also reserves the right to impose any penalty, or to temporarily or permanently suspend or terminate your use of the Transaction Services, temporarily or permanently suspend or terminate or procure the suspension or termination of your paid or free membership on the Crazywallet.com Sites.  Crazywallet.com also reserves the right to (i) temporarily suspend the transaction functionalities of your account with Crazywallet.com for a prescribed period determined by Crazywallet.com, or permanently terminate the use of your Crazywallet.com account and/or (ii) authorize Crazywallet to temporarily suspend the transaction functionalities of your Crazywallet account for a prescribed period determined by Crazywallet.com, or permanently terminate the use of your Crazywallet account.  Crazywallet.com may also publish the findings, penalties and other records regarding the breaches on the Crazywallet.com Sites.

 

5.7    Collection and Use of Information.  

1.   You acknowledge and agree that Crazywallet.com may, through your use of the Transaction Services, collect information about you and your Online Transactions, including but not limited to your credit information, business information, personal information (such as applicant name and home address), and financial information (the “Collected Information”).  Crazywallet.com reserves the right to use the Collected Information for the purposes set forth in this Agreement and in the manner set out in the Website’s Privacy Policy.  You further acknowledge and agree that Crazywallet.com may use the Collected Information for use in the operation, marketing and promotion of the Website as well as the Website’s products and services. 

 

6.  Confidentiality 

6.1 Confidential Obligations.  You shall keep confidential all confidential information provided by other members of the Crazywallet.com Sites or Crazywallet.com in connection with any Online Transaction or the Transaction Services.

6.2 Confidential Information.  All information and material provided by another member of the Crazywallet.com Sites or Crazywallet.com will be deemed to be confidential information unless such information or material is already in the public domain or has subsequently becomes public other than due to your breach of the confidential obligations.

 

7.  Disclaimer and Limitation of Liability &Force Majeure Governing Law; Jurisdiction 

As stated in the Terms & Conditions section 8, 9and 10 CrazyWallet will only be liable for the obligations expressly set forth in this Agreement. 

 

8.  Notices 

8.1 Notices.  Except as explicitly stated otherwise, legal notices shall be served on you by sending notices to the email address in your latest membership profile on the Crazywallet.com Sites.  Notice shall be deemed given 24 hours after email is sent, unless we are notified that the email address is invalid. Alternatively, we may give you legal notices by mail to the address in your latest membership profile in which case the notice shall be deemed given five days after the date of mailing. Except as explicitly stated otherwise, legal notices shall be served on Crazywallet.com by sending the notices to Crazywallet.com at 5/Floor, Achi Center,Main Highway Zahle, Bekaa, Lebanon.

 

9.   General Provisions 

11.1 Entire Agreement. This Agreement constitutes the entire agreement between you and Crazywallet.com with respect to and governs the use of the Transaction Services, superseding any prior written or oral agreements in relation to the same subject matter herein.


11.2 Severance. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced. 

11.3 Headings. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

11.4 Independent Contractor. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

11.5 No Waiver. Any failure by Crazywallet.com and our affiliates to exercise any of our rights under this Agreement shall not constitute a waiver of such right or a waiver with respect to subsequent or similar breach.  A waiver shall be effective only if made in writing.

11.6 Assignment. Crazywallet.com shall have the right to assign this Agreement (including all of our rights, titles, benefits, interests, and obligations and duties in this Agreement) to any of our affiliates and to any successor in interest.  Crazywallet.com may delegate certain of Crazywallet.com rights and responsibilities under this Agreement to independent contractors or other third parties.  You may not assign, in whole or part, this Agreement to any person or entity.